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Matt

Troubleshooting Guide

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Posted (edited)

Common Problems and Solutions

 

1. My client will not run

Solution: Try the executable version - Download here and download 64-bit Java if that also fails to run.

 

2. Launcher/client fails to update

Solution: Run command prompt as administrator, paste in (without quotes): "setx _JAVA_OPTIONS -Djava.net.preferIPv4Stack=true" and press enter.

 

3. Common crashing, especially when teleporting

Solution: Download 64 bit Java & try switching your graphic settings ingame to DirectX.

 

4. If Launcher won't load or your on Mac/Linux

Solution: Download the client without the Launcher, however this client will not auto-update.

 

If nothing here resolves your issue, please contact support via the home page or join our Discord here and contact a Staff Member.

 

Edited by Lation

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