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Troubleshooting Guide

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Common Problems and Solutions


1. My client will not run

Solution: Try the executable version - Download here and download 64-bit Java if that also fails to run.


2. Launcher/client fails to update

Solution: Run command prompt as administrator, paste in (without quotes): "setx _JAVA_OPTIONS -Djava.net.preferIPv4Stack=true" and press enter.


3. Common crashing, especially when teleporting

Solution: Download 64 bit Java & try switching your graphic settings ingame to DirectX.


If nothing here resolves your issue, please contact support via the home page or join our Discord here and contact a Staff Member.


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