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    Join Date
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    Troubleshooting Guide

    Common Problems and Solutions


    1. My client will not run

    Solution: Try the executable version - Download here and download 64-bit Java if that also fails to run.


    2. Launcher/client fails to update

    Solution: Run command prompt as administrator, paste in (without quotes): "setx _JAVA_OPTIONS -Djava.net.preferIPv4Stack=true" and press enter.


    3. Common crashing, especially when teleporting

    Solution: Download 64 bit Java & try switching your graphic settings ingame to DirectX.



    If nothing here resolves your issue, please contact support via the home page or join our Discord here and contact a Staff Member.

    Last edited by Lation; 03-08-2019 at 10:14 PM.

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